Canceling your onX subscription turns off the automatic renewal that's turned on by default when you purchase.
You can cancel at any time and still have access to all features until your subscription term ends, at which point your account will downgrade to a free, Basic Membership.
You’ll keep your saved data, but lose access to paid features like Offline Maps, Map Layers, and App Tools. The only information you'll be able to see with a Basic Membership is your current location, satellite imagery, and where your markups are saved. You won't be able to use the App while you're Offline, and you'll lose access to all toolbar and menu buttons.
Let’s walk through how to cancel based on how you subscribed.
Find Your Billing Source
You can cancel your Membership using the same method you used to purchase it—how you'll cancel depends on your purchase method—you can purchase directly through onXmaps.com or through a third party (Apple or Google).
If you need help determining your purchase method, log in to your account info page.
If your subscription status says "Trial," "Redemption," or "Canceled," your Membership will expire automatically, and no further action is needed.
Note: Pending or posted charges viewed on your debit/credit card statement will identify the vendor as either WWW.ONXMAPS.COM, APPLE, or GOOGLE.
Cancel a Membership billed through onXmaps.com
- Open a web browser on your desktop or laptop computer.
- Log in to the onX Hunt Web Map.
- Click My Account & Settings > My Account > Manage.
- Click Cancel Membership.
If your subscription states that it's expiring on a specific date, the renewal has already been canceled.
Cancel a Membership billed through Apple
- Open the Settings App on your iPhone or iPad.
- Tap your name at the top of the menu.
- Select Subscriptions.
- Tap your onX Hunt subscription.
- Tap Cancel Subscription.
If your subscription states that it's expiring on a specific date, the renewal has already been canceled.
For additional details, refer to Apple's instructions for canceling subscriptions.
Cancel a Membership billed through Google
- Open the Google Play Store App on your Android device.
- Tap your profile picture in the upper right-hand corner.
- Select Payments and Subscriptions > Subscriptions.
- Tap your onX Hunt subscription.
- Tap Cancel Subscription.
If your subscription states that it's expiring on a specific date, the renewal has already been canceled.
For more information, see Google's instructions for canceling subscriptions.
What Happens After Canceling
You’ll still have full access until the end of your current billing period. After that:
You keep:
- All your saved Markups (Waypoints, Routes, Tracks, etc.)
- Satellite imagery & location services
- Your account login
You lose:
Everything else, including:
- Map Layers (e.g., Public/Private Lands, Units)
- Offline Maps
- Tools (e.g., Tracker, Wind/Weather, Trail Cameras)
- My Content menu
- Topo & Hybrid Basemaps
- 3D Maps
Want to Back Up Your Data?
If you're not renewing and want to move your data elsewhere, make sure to export before your subscription expires.
Want to Re-Subscribe?
You can reactivate your subscription anytime and your saved Markups will be waiting for you.
Need more help?
If you encounter any issues, our support team is ready to assist. We typically respond within 24 business hours.