Table of Contents:

• Managing your account billing.
• Managing the US States on your account.
• Editing your login and profile information.
• Membership and account problems.

Managing your account billing

Managing your onX Hunt Membership or subscription begins with finding your purchase method. The three possible purchase methods are:

1. onXmaps.com
2. Apple App Store.
3. Google Play Store (Google).

Click here to log into the account info page and find your purchase method.

Each purchase method has its own payment system, so cancellations, credit or debit card updates, Membership upgrades, and Membership or subscription renewals need to be handled through the same method. Click one of the links below for more information about billing.

• Canceling Membership renewal.
• How to cancel your 7-day trial without getting charged.
• Updating your credit or debit card information.
• Upgrading your Membership.
• Downgrading your Membership.
• Requesting a refund.
• Requesting a receipt.

Managing the US States on your account

Elite Memberships include all 50 states, while Premium Memberships include either one or two states.

• Changing the state on your one or two-state Premium Membership.
• Managing states with your Elite Membership.
  
  

Editing your login and profile information

Your email address, password, first name, and last name can be changed in the onX Hunt App or at onXmaps.com.

• Changing your email address, password, and profile name.

Membership and account problems

Click one of the links below, or contact our dedicated support staff for help.

• I paid for a membership but it's not working.
• I purchased an onX Offroad or onX Backcountry membership by mistake.