If you need help with onX Hunt, the fastest way to get an answer is through our Virtual Agent self-service tool. For questions that need a human, you can reach our Montana-based support team by email, or by phone and SMS during office hours.
Virtual Agent
Our Virtual Agent can answer the most common questions immediately, any time of day. If it can't resolve your issue, it'll connect you with our support team by phone, SMS, or email depending on availability.
To access the Virtual Agent from the Help Center, click the chat icon in the lower-left corner of your browser.
To access the Virtual Agent from the onX Hunt App, tap the Main Menu button and tap Contact Us.
You can reach our support team any time at help@onxmaps.com. We typically respond within one business day.
Phone
Our Montana-based support team is available by phone (+1 (406) 540-1600) during our office hours.
Office Hours (Mountain Time Zone):
- Monday: 9:00 AM – 4:00 PM
- Tuesday: 9:00 AM – 4:00 PM
- Wednesday: 9:00 AM – 4:00 PM
- Thursday: 9:00 AM – 12:00 PM and 1:30 PM – 4:00 PM
- Friday: 9:00 AM – 4:00 PM
Outside of live support hours, email is always available.