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  1. onX Hunt
  2. Troubleshooting and FAQs

Troubleshooting and FAQs

onX Hunt App and Web Map Troubleshooting

  • My Waypoints, Routes, Lines, Tracks, or Shapes are missing
  • I paid for a Membership but it's not working
  • I didn't select my second state when I upgraded to Premium+
  • A county, city, or town is missing map information
  • Troubleshooting issues with Apple Carplay and Android Auto
  • My compass is inaccurate or not working at all
See all 15 articles

Frequently Asked Questions

  • Why You See a Privacy Prompt When Signing In
  • Map Layer organization
  • Which web browsers work with the onX Hunt Web Map?
  • How to check the version of your onX Hunt Chip
  • Will onX Hunt work on my phone or tablet?
  • Does the onX Hunt App work everywhere in the US, in Canada, or other areas outside the US?
See all 10 articles

Extra Elite Member Benefits

onX Hunt Chip for GPS Troubleshooting

  • What do I do if there was an error when I updated my onX Hunt Chip?
  • My onX Hunt Chip does not work on my GPS
  • My onX Hunt Chip does not work on my computer