1. onX Hunt
  2. Troubleshooting and FAQs
  3. onX Hunt App and Web Map Troubleshooting

onX Hunt App and Web Map Troubleshooting

  • Membership issues, upgrade prompts, and missing markups
  • I didn't select my second state when I upgraded to the two-state Premium Membership
  • A county, city, or town is missing map information
  • Troubleshooting issues with Apple Carplay
  • My compass is inaccurate or not working at all
  • My location isn't working on my desktop or laptop computer
  • The location and/or Tracker in onX Hunt isn't working on my Android phone or tablet
  • The location and/or Tracker in onX Hunt isn't working on my iPhone or iPad
  • What to do if the Wind Direction on a Waypoint is Offline
  • My maps look blurry or unclear
  • Managing Markups to improve the performance of the onX Hunt App
  • I can't log in to the onX Hunt App
  • I added a photo to a waypoint, but it is not visible on my computer or other device
  • My onX Hunt App is shutting down on its own (crashing) or causing my phone to restart
  • There was an error when I imported Markups (Waypoints, Routes, Lines, Shapes, or Tracks)
  • What to do when you get a new phone or tablet
  • The Weather feature is not working
  • The map is dark, shaded, has colored squares, or looks distorted
  • Reporting a map error
  • Web Browser does not support MapBox WebGL2