1. onX Hunt
  2. Troubleshooting and FAQs

Troubleshooting and FAQs

onX Hunt App and Web Map Troubleshooting

  • Membership issues, upgrade prompts, and missing markups
  • I didn't select my second state when I upgraded to the two-state Premium Membership
  • A county, city, or town is missing map information
  • Troubleshooting issues with Apple Carplay
  • My compass is inaccurate or not working at all
  • My location isn't working on my desktop or laptop computer
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Frequently Asked Questions

  • Map Layer organization
  • Which web browsers work with the onX Hunt Web Map?
  • Checking your Hunt Chip's version
  • Will onX Hunt work on my phone or tablet?
  • Does the onX Hunt App work everywhere in the US, in Canada, or other areas outside the US?
  • Can I load additional maps or other data onto my onX Hunt Chip?
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Extra Elite Member Benefits

onX Hunt Chip for GPS Troubleshooting

  • What do I do if there was an error when I updated my onX Hunt Chip?
  • My onX Hunt Chip does not work on my GPS
  • My onX Hunt Chip does not work on my computer